Introduction: Understanding DNS Management on Web.com
Managing your DNS settings isn’t the flashiest part of having a website, but it’s one of those things you’re glad to understand when something stops working. For example, when emails suddenly vanish into the void, or your site just refuses to load for no apparent reason. That’s usually when DNS jumps to the top of the to-do list.
Suppose you’re using Web.com to manage your domain. In that case, you’ll eventually run into DNS settings—whether you’re setting up a custom email, pointing your domain to a different host, or verifying ownership for some service. It can feel a bit technical at first, but it’s just about knowing which record does what and where to put the correct info.
The DNS Zone on Web.com is kind of like the control panel for your domain’s traffic. Want your domain to point to a new IP? That’s an A record.
Setting up email through Gmail or Outlook? You’ll need to add or update MX records. Some services will ask you to add a TXT record for verification. And if you’re moving your domain to a different host entirely, changing the NS (nameserver) records comes into play.
Once you know your way around, it’s not that bad. It just takes a bit of patience—and remembering not to delete anything unless you’re sure what it does.
How to Access DNS Management on Web.com: Navigating the Interface
If you need to tweak your DNS records on Web.com, here’s how to get to the right spot.
- First, log in to your account from the official Web.com login page.
- Once you’re in, you’ll land on your dashboard. Look on the left side of the page and click on Domains.
- From there, select the domain you want to manage. If you have only one, it usually takes you straight to the Domain Details page, which saves a click.
- Now, scroll down a bit until you see the section called Advanced Tools.
- You’ll find a link that says Manage next to Advanced DNS Records. Go ahead and click that. It’ll open up the DNS editor, where you can view, add, update, or delete records like A, MX, TXT, and so on.
- If you’re after nameserver (NS) records specifically, there’s a separate Manage button for that, too, right next to Nameservers (DNS) in the same Advanced Tools area.
Just make sure you’re working on the correct domain, especially if you’ve got more than one in your account. It’s easy to click the wrong one if you’re in a rush.
Adding DNS Records on Web.com: Step-by-Step Guide
If you need to add a new DNS record for your domain on Web.com, it’s pretty doable once you know where everything is.
- Start by logging into your account at web.com. Once you’re in, click on Domains from the menu on the left.
- Next, select the domain you want to manage. If you have only one, this will take you straight to the Domain Details page.
- Scroll down until you see Advanced Tools. Under that section, find Advanced DNS Records and click Manage. This opens the DNS editor, where you’ll see all the current records listed.
- To add a new one, click the + Add Record button.
- Now, pick the type of record you need—A, CNAME, MX, TXT, NS, AAAA, or SRV. Then, follow what your provider or service told you to set up.
- Then fill in the details:
- Refers to / Host Name: This is usually the subdomain part — like www, mail, or just @ if it’s for the main domain.
- Points to / Value: It depends on the type. It could be an IP address, a domain name, or something specific for email or verification.
- TTL (Time to Live): This tells servers how long it takes to keep the info before checking again. If you’re not sure, the default (usually 7200 seconds) is acceptable.
- For MX Records Management, remember to fill in the Priority, too—lower numbers mean higher Priority.
- Once everything looks correct, click Add to save the record.
You can repeat the steps to add more if needed. After that, the new records will start to take effect. Sometimes, they show up quickly, but it can also take up to 48 hours to fully update everywhere, so don’t worry if things don’t change instantly.
Editing DNS Records on Web.com: Modifying Existing Entries
Need to update a DNS record on Web.com? No problem — it’s not as tricky as it sounds once you know where to go.
- Start by logging into your account and accessing DNS records.
- Once you’re in the DNS Records area, you’ll see a list of records. They’ll be organized by type, with the name, value, and sometimes Priority listed out.
- Find the one you want to change, then click the little pencil icon next to it — that’s the edit button.
- Go ahead and update what you need:
- Name: usually the host or subdomain
- Value: could be an IP address, another domain, etc.
- Priority: only matters for things like MX records
- After you’re done, click the Save button or the checkbox (depending on how it appears). This locks in your changes.
Keep in mind that DNS updates don’t show up everywhere right away. Sometimes, they’re fast, and other times, they can take up to 48 hours to spread out fully across the web. And that’s it. Just double-check your changes before saving, and you’ll be good to go.
Related Article: Where to Find ARZ Host Nameservers
Deleting DNS Records on Web.com: Removing Unnecessary Configurations
Sometimes, DNS records just outlive their purpose. Maybe you switched email providers, moved your website, or someone added a record a while back that doesn’t do anything anymore. If it’s outdated, incorrect, or just not needed, it’s usually best to clean it up.
Fewer records mean less chance for things to go wrong. That said, always double-check what a record does before you delete it — removing the wrong one can take down your site or stop your emails cold.
- Start by logging into your Web.com account like you usually would.
- Head over to the Domains section and pick the domain you’re working on. Then, go to Advanced DNS Records or DNS Management, depending on how it shows up in your view.
- You’ll see a list of all the records. Find the one you want to remove.
- Next to that record, there’ll be a Delete icon — usually a little trash can. Click it.
- If you hit it by accident, don’t worry — there’s a confirmation step. You can cancel before anything is removed.
- Once you’re sure, go ahead and confirm the deletion. That’ll remove the record for good.
Conclusion: Best Practices for Efficient DNS Management
Getting comfortable with DNS management on Web.com might feel a bit technical at first, but once you’ve clicked around a few times, it starts to make sense. Whether you’re updating an A record to point your site somewhere new, adding MX records for email, or just cleaning out old entries, it all plays a role in keeping your domain running smoothly.
The key is not to rush. Take a minute to understand what each record does before you touch anything. And when in doubt, it never hurts to jot down the original values before making changes — just in case you need to undo something later.
Most of the time, it’s about slight adjustments. A typo in a record, a missing field, or something leftover from an old setup. Fixing those things doesn’t take long, and it can solve a lot of headaches before they turn into more significant issues.
So don’t stress it. Once you’ve done it a couple of times, you’ll be way more confident the next time DNS stuff comes up. Just click slowly, double-check, and let the internet do the rest.
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FAQs (Frequently Asked Questions)
What if I change a DNS record and something breaks?
First, don’t panic. If something stops working, like your website or email, it’s usually because a value was entered incorrectly or something was deleted by mistake. Just go back in and double-check what you changed. If needed, restore the original value — that’s why it helps to note things down before editing.
How long do DNS updates take to go live?
It varies. Sometimes, you’ll see changes within minutes; other times, it can take a few hours — even up to 48 hours in rare cases. It depends on your TTL setting and how fast the DNS info spreads across the web.
Can I undo a DNS change on Web.com?
There’s no official “undo” button, but you can constantly re-enter the old values if you know what they were. If you’re not sure, support might be able to help restore it if the record was recent.
Do I need to update DNS to connect my email?
Yes, if you’re using something like Google Workspace or Microsoft 365, you’ll need to add or update MX, TXT, and sometimes CNAME records to get email working correctly.
What happens if I delete a nameserver (NS) record?
Be careful with those. NS records tell the Internet who’s managing your DNS. Deleting or changing them can disconnect your entire domain from its settings, basically making your site unreachable. Always double-check before editing NS entries.
What’s the difference between an A record and a CNAME?
An A record points your domain to an actual IP address, like a server. A CNAME is more like a nickname — it points to another domain name instead. You usually use CNAMEs for subdomains, like www.
Can I manage DNS on Web.com if my domain is hosted elsewhere?
Nope — if your domain isn’t registered with Web.com or doesn’t use Web.com’s nameservers, you’ll need to make changes wherever the DNS is actually hosted. That’s usually the registrar or wherever the NS records are pointing.
Is it safe to delete old records I’m not using anymore?
In most cases, yes — cleaning up unused or incorrect records can help avoid confusion and issues. Just make sure you know what the record is for. When in doubt, take a screenshot or write it down before deleting anything.
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