Surprisingly few individuals experience unexpected failures when surfing the web, even with all of the moving parts of a browser and the various components that make up a connection between servers. But when mistakes like PR_CONNECT_RESET_ERROR do occur, they can be a barrier, particularly if the solution isn’t clear-cut or simple.
Thankfully resolving this specific problem isn’t difficult. To get things operating, in reality, a large portion of the solution consists of simply turning things on and off. The secret is to know what to change and when.
We’ll explain how to resolve the PR_CONNECT_RESET_ERROR in Firefox in this post. It will become evident why we are concentrating on the Firefox browser, even though we will also discuss other browsers.
What is “PR_Connect_Reset_Error”?
A network application connection reset problem is indicated by the error code “PR_Connect_Reset_Error.” When a client submits a request to a server and the server unexpectedly shuts off communication before the request is fulfilled, this error happens.
There are several possible causes of this, such as problems with server configuration, network connectivity, or security.
Problems with network connectivity are a frequent source of this problem. This can involve issues with the hardware of your network, your router or modem, or your internet connection. For instance, when attempting to connect to a server, you can encounter connection reset problems if your internet connection is unstable.
Configuration issues with the server are another frequent source of this error. This can involve improperly configured firewalls or proxy servers, problems with the server software, or other configuration-related issues.
For example, when trying to connect to the server, you can encounter connection reset issues if the server is set up to use SSL certificates but the certificates are not properly set up.
Finally, connection reset problems might also be caused by security issues. This may involve issues with SSL certificates, which, in the event that the certificate is revoked or expires, may result in the connection being cut off.
If firewalls or other security software are misconfigured or preventing the connection, they might also result in connection reset failures.
Understanding the Cause:
The error typically happens when the connection between your device and the server gets abruptly terminated before the communication is complete. This can be caused by various factors, including:
- Network issues: Unstable internet connection, problems with your router or modem, or limitations from your internet service provider.
- Security software: Firewalls, antivirus programs, or other security software might be blocking the connection.
- Browser extensions: Certain extensions can interfere with website connections.
- Server-side issues: The website or service you’re trying to access might be experiencing technical difficulties.
By following these steps and considering the possible causes, you should be able to identify and resolve the “PR_Connect_Reset_Error” and access the website or service you need.
How to Fix the PR_Connect_Reset_Error? A Step-by-Step Guide
You will learn how to resolve the PR_CONNECT_RESET_ERROR throughout the course of the next sections. You are free to start with any of the solutions you believe to be the most workable and peruse the article in whatever order you see fit.
All of the methods are also very simple to use, as they mainly only require you to mess around in the settings of your browser.
- Clear Your Browser Cache
- Use a Different Network
- Disable Any Firewalls or Security Software
- Disable Your VPN or Proxy
- Disable Firefox Extensions and Add-Ons
Let’s start with one of the simplest fixes for nearly every browser issue.
1: Clear Your Browser Cache
Clearing the cache often results in a quick fix for any problem you may be having with your browser-based internet experience.
Files and settings that you often access and utilize are kept in your cache. As a result, occasionally outdated material will be downloaded from the cache by your browser.
When you are able to visit a website using two different connections, you should consider clearing this cache. You can reload the cache and reaccess the website after it has been cleared.
First, close all of the tabs in Firefox and open a new one. From here, use the hamburger menu on the right to access the settings, and then select either Settings or Options from the list.
This will display the About Preferences screen, which has several tabs that can help in configuring and managing Firefox.
You should select the Privacy & Security tab from here.
You may adjust a variety of things here, including how safe and secure your browsing is. Cookies and Site Data is the section you need to read.
Numerous settings pertaining to the security and experience of your browsing are available here. Cookies and Site Data is the section you need to read.
The browser will remove the stored web content from its cache after you press the Clear button. Check to see whether the PR_CONNECT_RESET_ERROR appears once more after restarting your machine.
Steps:
- In Firefox, click on the three horizontal lines in the top-right corner (menu icon).
- Select “Options” (or “Preferences” on macOS).
- Navigate to the “Privacy & Security” tab.
- Under the “Cookies and Site Data” section, click on “Clear Data.”
- Check both “Cookies and Site Data” and “Cached Web Content.”
- Click “Clear.”
2: Use a Different Network
Occasionally, there are straightforward answers to difficult issues.
In this situation, the PR_CONNECT_RESET_ERROR may be shown because your network is blocking the website you are attempting to visit for whatever reason.
Simply use your phone to try to connect to the website using your mobile data in order to confirm this. Should the website open, there may be a problem with your network. Speak with your Internet Service Provider (ISP) over the phone to find out what’s causing the issue.
Steps:
- Disconnect from your current network.
- Connect to a different network or use mobile data.
- Reload the webpage to check if the error persists.
3: Disable Any Firewalls or Security Software
We can also investigate your firewall and security software as a potential source of the issue, as the PR_CONNECT_RESET_ERROR is an interruption rather than a complete rejection of data. Because of this, you should turn off any third-party firewalls you may have installed to see if that resolves the issue.
Your security software and firewall should be temporarily uninstalled. This is because, even when a firewall is disabled, the “rules” it has already established can still affect how you browse.
Depending on your operating system and the firewall/security solution you have selected, there will be differences in the process. If your software has a separate uninstaller, we still recommend using it. This will provide you with a blank canvas on which to work while you attempt to diagnose the PR_CONNECT_RESET_ERROR.
Check for the error once again after uninstalling it.
Steps:
- Temporarily disable your firewall or security software.
- Reload the webpage to see if the error is resolved.
4: Disable Your VPN or Proxy
While not everyone uses a VPN or proxy server, it’s still advisable to disable them if you do in order to determine whether they’re the source of the PR_CONNECT_RESET_ERROR.
You can control the status of your VPN on a Mac by going to System Preferences > Network.
To terminate the VPN, click the Disconnect button here. Similar to your extensions, it’s possible that you won’t need to uninstall the VPN at all, but just in case, keep this choice available.
The VPN settings are located on the settings > Network & Internet screen in Windows.
Find the VPN option here by looking to the left. You can turn off each of the applicable “on” switches on this screen.
Regarding proxy settings, on macOS, you must once more navigate to the System Preferences > Network screen and select the Advanced button.
Select the Proxies tab and uncheck each active protocol on the list.
Return to the Network & Internet screen in Windows and navigate to the Proxy section on the left-hand side. Next, turn the Use a Proxy Server option to “Off” by scrolling to the Manual proxy configuration section.
After completing these actions, look for the PR_CONNECT_RESET_ERROR once more. Hopefully, it will disappear.
Steps:
- Disconnect or disable your VPN or proxy.
- Reload the webpage to check if the error persists.
5: Disable Firefox Extensions and Add-Ons
Disabling all of your Firefox add-ons and themes is still safe to do, even though it may not be essential. Many of the same reasons as when you uninstall your firewall apply to this as well: Giving your browser no justification for displaying the error helps, and it can rule out any of the many other tools you employ.
Return to Firefox’s hamburger menu and select Add-ons and themes for doing this.
Compared to your firewall, this technique is easier to follow. You can use the toggle switches to disable any extensions you have rather than removing them.
Refreshing the page will allow you to see if the PR_CONNECT_RESET_ERROR is still happening. If it’s disappeared, activate each extension again one at a time while refreshing the page to identify who’s behind it.
Steps:
- Click on the menu icon in the top-right corner.
- Choose “Add-ons.”
- In the Extensions or Add-ons tab, disable all extensions.
- Reload the webpage to see if the error is resolved.
- If the error is gone, re-enable each extension one by one to identify the problematic one.
After performing these steps, check if the “PR_Connect_Reset_Error” is resolved. If the issue persists, there may be a deeper problem, and additional troubleshooting might be required.
When do I get the error “PR_Connect_Reset_Error”?
You encounter the “PR_Connect_Reset_Error” when your browser tries to connect to a website but is unable to establish a stable connection. This error occurs during the initial handshake between your browser and the server, meaning they couldn’t agree on how to communicate, and the connection abruptly resets.
Here are some common scenarios where you might see this error:
General Connection Issues:
- Unstable internet connection: If your internet is experiencing frequent drops or slow speeds, it can disrupt the connection establishment, leading to this error.
- Firewall or antivirus blocking the connection: Security software can sometimes be overly cautious and block legitimate connections. Consider temporarily disabling them to see if it resolves the issue.
- Server-side problems: In some cases, the issue might be on the website’s server itself, experiencing outages or technical difficulties.
Browser-Specific Issues:
- Outdated browser: Using an outdated version of Firefox can lead to compatibility issues and connection problems. Update your browser to the latest version.
- Conflicting browser extensions: Certain extensions can interfere with network connections. Try disabling your extensions temporarily to see if it fixes the error.
- Corrupted browser cache or cookies: Clearing your browser’s cache and cookies can sometimes resolve connection issues related to outdated data.
Geoblocking:
- Restricted access based on location: Geoblocking restricts access to certain content based on your geographic location. If you’re trying to access a website that’s not available in your region, you might encounter this error.
By understanding the potential causes, you can try different troubleshooting steps to address the “PR_Connect_Reset_Error” and get back to browsing smoothly.
Why do I get the PR_Connect_Reset_Error?
There are multiple causes for the “PR_Connect_Reset_Error” that you may encounter. Problems with network connectivity are one prominent cause. This can involve issues with the hardware of your network, your router or modem, or your internet connection.
For example, when attempting to connect to a server, you can encounter connection reset problems if your internet connection is unstable.
Server setup errors are a further common cause of this error. This can involve improperly configured firewalls or proxy servers, problems with the server software, or other configuration-related issues.
For example, when trying to connect to the server, you can encounter connection reset issues if the server is set up to use SSL certificates but the certificates are not properly set up.
Finally, connection reset errors might also be caused by security problems. This may involve issues with SSL certificates, which, in the event that the certificate becomes invalid or expires, may result in the connection being cut off.
If firewalls or other security software are misconfigured or preventing the connection, they might also result in connection reset failures.
Conclusion
It is amazing that there are so few browser problems considering the number of moving components in a client-server interaction. When problems do occur, though, they might completely stop you in your tracks.
One such problem is the PR_CONNECT_RESET_ERROR, especially when its solution might not be obvious right away.
You will need to perform some standard operations and go into the settings of your browser. Most of the time, turning off your VPN, proxy, firewall, and/or browser extensions will solve the issue. Refreshing your browser’s cache will also help.
Our support team is available to ARZ Host users for any problematic site problems. Our skilled development staff is here to provide you with round-the-clock support.
FAQS (Frequently Asked Questions)
What is the PR_Connect_Reset_Error?
This error message means your browser was unable to establish a connection with a website. While similar to other connection errors, it primarily occurs in Firefox. Other browsers might display “ERR_CONNECTION_RESET” instead.
What causes the PR_Connect_Reset_Error?
Several factors can trigger this error:
Interfering software: Firewalls, anti-virus programs, or browser extensions can block the connection.
Network issues: Unstable internet connection, issues with your ISP, or even geoblocking could be the culprit.
Browser problems: Corrupted cache, outdated software, or conflicting settings can hinder connection.
Server-side issues: Sometimes, problems on the website’s server itself can cause the connection reset.
How can I fix the PR_Connect_Reset_Error?
Here are some troubleshooting steps:
Temporarily disable: Turn off firewalls, anti-virus, and browser extensions to see if they’re causing the issue.
Clear cache and cookies: Remove temporary browser data that might be interfering.
Update browser: Ensure you have the latest Firefox version with any security patches.
Check internet connection: Restart your router/modem and try using a different network if possible.
Try a different browser: See if the error persists on Chrome, Edge, or another browser.
What if I’ve tried everything and the error persists?
If the above steps don’t work, consider:
Contacting the website: Report the error to the website owner, as it might be a server-side issue.
Seeking help from your ISP: If the problem seems related to your internet connection, contact your provider for assistance.
Checking for malware: Run a thorough scan to rule out any malicious software interfering with your connection.
Is PR_Connect_Reset_Error dangerous?
The error itself is not harmful. However, the underlying cause could be concerning. For example, outdated software or malware could leave your system vulnerable. Address the error to ensure your online experience is safe and secure.